Privacy Policy

INFORMATION COLLECTION

At Craytive, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data.

1.1 Personal Information:

We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily provide it to us through our website contact forms, email communications, or during consultations.

1.2 Non-Personal Information:

We may also collect non-personal information, such as your IP address, browser type, and operating system, to analyse trends, administer the site, track user movements, and gather demographic information.

1.3 Cookies:

Our website may use cookies to enhance your browsing experience. These cookies may collect information about your usage patterns and preferences. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

INFORMATION USAGE

We use the information we collect for various purposes, including but not limited to:

2.1 Providing Services:

To communicate with you and fulfill your requests for our services, including website design, development, and maintenance.

2.2 Improving User Experience:

To personalise your experience on our website and tailor our services to your needs and preferences.

2.3 Marketing and Communication:

To send you promotional materials, newsletters, and updates about our services, unless you opt out of receiving such communications.

2.4 Analytics and Research:

To analyse trends, track user interactions, and gather demographic information to improve our website and services.

INFORMATION SHARING AND SECURITY

We take the security of your information seriously and have implemented measures to safeguard it against unauthoriSed access, disclosure, alteration, or destruction.

3.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are contractually obligated to keep your information confidential and use it only for the purposes outlined in our Privacy Policy.

3.2 Legal Compliance:

We may disclose your information if required by law or in response to a subpoena, court order, or other legal process.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your information.

3.4 Data Retention:

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us at [contact email/phone number]. We are committed to resolving any issues promptly and transparently.

This Privacy Policy was last updated on 15/04/24. We reserve the right to amend it at any time, so please review it periodically for updates.